Privacy Policy
Last updated: [date]. Template — review with your legal advisor before going live.
What we collect
Name, date of birth, gender, contact details, passport details (international travel), GST details if provided, booking and payment references, device and usage data.
Why we collect it
- To make and manage your bookings with airlines and other suppliers.
- To send OTPs, booking confirmations and service updates by SMS, WhatsApp and email.
- To process payments, refunds and invoices, and to meet legal and tax obligations.
- To prevent fraud and improve our services.
Sharing
We share passenger data only with the suppliers fulfilling your booking, our payment, messaging and hosting providers, and authorities where required by law. We do not sell your personal data.
Retention and security
We keep booking records as long as required by law and protect them with encryption in transit and at rest and role-based access.
Your rights
You can request access, correction or deletion of your data, subject to legal retention requirements, by writing to support@aertkt.com. This policy is intended to comply with the Digital Personal Data Protection Act, 2023.